Over the past two decades, I’ve seen my share of change. Change is certainly seen in the technologies we use and build. But also I’ve seen change in the structure and styles of running business and leading teams. Through all of the change, I have discovered five critical success factors for maintaining a highly motivated workforce, even those facing radical change. In each case of a failed change effort, I can point to one or more factors which were either not considered or not carried out. The five factors are as follows:
- Communications in every direction: Up, down and sideways
- Honor the past, many aren’t ready to change and take it personally
- Give employees a chance to succeed (avoid no-win situations)
- Make every employee’s job valuable, no one wants to be seen as “overhead”
- Reward employees who embrace change
If leaders implementing change recognize these factors, they are far more likely to not only succeed, but have a highly motivated workforce behind them to make it happen.